Privacy and information security policy

Thank you for your visit to the youngricedrap.com web site operated by Young Rice Limited. We respect and are committed to the confidentiality of your private information. Please read the following privacy policy to better understand the commitments we make to respect and protect the rights of our visitors..

1. Purpose and scope of collection

We collect some information from customers through the website, phone, email purposes:
– Customer support and order processing.
– Troubleshooting, Customer complaints
– Provide new and useful information from Young Rice to customers.
– Conduct customer surveys.
– Carrying out activities to promote the company's products that customers are interested in. Scope of collecting customer information:
– Customers provide information at the website.
– Customers provide information directly at the official Young Rice stores.

2. Scope of using information

We will use the information you have provided us to process your order. Provide information, Service is useful for future customers. We can transfer the name, address and phone number for a third party for them to ship your order (for example for courier party or supplier).

3. Time to store information

Your information is stored in the system during the company's operation. If you do not want to receive any information from us please contact us to cancel storing information from the system..

4. Address information store

Your information will be stored on the system at the address 130/21 Ho Ba Kien, Ward 15, County 10, TP. Ho Chi Minh City or Number 1 Route 21, P. Peace, County 2, TP. Ho Chi Minh.

5. Means and tools for users to access and correct their personal data

You can change your personal information after it is stored by contacting hotline: 0933 222 367 – 0932 000 782. Also can go directly to the store at 130/21 Ho Ba Kien, Ward 15, District 10, TP. Ho Chi Minh City or Number 1 Route 21, P. Peace, County 2, TP. Ho Chi Minh.

6. Commitment to protecting personal information of customers

Except for cases of using customer personal information as mentioned above, We are committed to not disclosing your personal information to the outside world. At the same time, We also take appropriate measures to ensure that third parties will also keep the information we provide them safe..
We may disclose or provide your personal information when it is absolutely necessary:
– Upon request from a State agency.
– In cases where we believe it will help us protect our legitimate rights before the law.
– Situation urgent and necessary to protect the personal safety of other members.

7. Mechanism of receiving and resolving complaints related to personal information of customers

You have the right to file a complaint about the disclosure of personal information to Young Rice via the company address or via email.
Email: youngricedrap@gmail.com
The company is responsible for implementing technical measures, business to verify the content is reflected.

Processing time related to personal information of customers is 15 working day.

 

CONTACT INFORMATION :

SHOWROOM COUNTY 10

130/21 Ho Ba Kien, Ward 15, County 10. HCMC . Tel: 0933 222 367 | 0932 000 782

 

SHOWROOM COUNTY 2

Number 1 Street 21, P. Peace, County 2, HCM (58/1 No trần) . Tel: 0932 000 782 (English)